Terms and Conditions

Prices:

  • The participation quotas are intended at a net price, except where it is
    strictly defined a commission for Tour Operators & Agents, and are
    comprehensive of VAT, and don’t include tips, extra in general and what
    other is not specifically indicated;
  • The quota is calculate based on changes and on tariffs in vigor at the
    moment as indicated in the program and they can vary until 20 days
    preceding the departure in consequence of the variations of carriers
    tariff, government taxes, museum entrances. If the total increased
    exceeds 10% the participant has the faculty to withdraw from the
    contract on condition that he gives a written statement to the organizer
    within 48 hours from receiving communication relative to the increase;
  • All prices are quoted in Euro and per person.
  • OR as indicated on product description

Price is included of:

  • Motor-coach transportation, tour escort or local host as shown in the
    itinerary;
  • accommodation based on two persons in a double room;
  • meals as per itinerary;
  • sightseeing and excursion as per itinerary;
  • OR as indicated on product description

Price does not include:
Everything not mentioned in “Included of”;
Reservations:

  • Reservations should be made 45 days prior to arrival date;
  • Reservations will be accepted subject to availability at time of a request;
  • OR as indicated on product description

Payment:

  • All tour price are per person;
  • For individual clients and for groups at confirmation of reservation a
    deposit of 25% of the total amount is required;
  • Full and final payment must be made 30 days prior to arrival; a copy of
    the bank receipt must be sent to Rising Incoming Organizer di Rimontitours s.r.l. by fax/ or e-mail.
  • Rising Incoming Organizer di Rimontitours s.r.l. accepts all major credit cards.
  • OR as indicated on product description

Rates:

  • All rates published are subject to fluctuations of currency and may be
    changed when necessary without advance notice prior to deposit;
  • If fluctuations of increase accede the 10 % the client has the right to
    recede the confirmed reservation by sending in a written form not later
    then 48 hours from the arrival notice;
  • OR as indicated on product description

Cancellation charges:

  • When cancellation is received 15 to 11 days prior to the departure tour
    date a charge fee of 50% is retained, 10 to 3 days prior to the departure
    tour date a charge fee of 70% is retained, I day prior to the departure
    tour date or no-show a charge fee of 100 % is retained;
  • OR as indicated on product description

Annulment:

  • The contract can be annulled or cancelled, when minimum number of
    travelers request is not reached any other condition beyond control of
    the organizer;

Variations:

  • The organizer has faculty to modify the tour program or substitute the
    expected hotels/ or tours/ or excursions in case this would make itself
    necessary for operative reasons or because of other causes;
  • The traveler will have to communicate by writing their own choice of
    withdraw or their choice to join the alternative hotel/ or tour/ or
    excursion within and no later than two days from the receiving proposal
    variation;
  • OR as indicated on product description
  • The lack of acceptance from the client of eventual variations, will commit
    the organizer only and exclusively to the repayment of the amount
    received within seven working days at the moment of the communication
    from the client;

Liability:

  • We shall not be liable for any injury, damage, accident, delay or
    irregularity which may be occasioned either by reason of any vehicle, or
    through the acts or default of any Company or person engaged in
    conveying the passengers, or in carrying out the arrangement of the
    tour, or in any hotel proprietor or servant;
  • Passenger assumes all such risks associated with participating in this
    program
  • Travel Advisories and Warnings: It is the responsibility of The
    Traveller to become informed about the most current travel advisories
    and warnings by referring to their own State Department’s travel
    website

Cession:

  • The renounce client can be substitute by another person always if
    satisfies all the requested condition for the trip;
  • The one to give up his trip will have to give written communication at
    least 4 working days before the departure indicating the generals of the
    renounce who will have to reimburse the organizer of all the expenses
    caused by the cession;

Passport and other documents:

  • All passengers should check with the appropriate foreign consulate for
    entry requirements;
  • Passport and other documents are responsibility of the clients;

Insurance:

  • Every participant of one of our tours is covered from policies of insurance
    as required by Italian low “Navale Assicurazione”.
  • We suggest to all our clients to have a medical insurance.

Important Information:

Hotels:

  • The participants’ quote is based on the occupation of a double room
    including private bath or shower;
  • Bar, restaurant, laundry room, Sauna and other services the hotel may
    offer are to considered extras;

Supplementary nights:

  • On the day of your arrival it’s possible but not guaranteed the
    reservation for an extra night;

Transportation:

  • Motor-coach, Hydrofoil, Jetfoil and ferry are equipped with necessary
    comfort as required by Italian low;

Baggage:

  • Quotation includes 1 piece of standard baggage per person, plus 1 piece
    of hand luggage additional pieces of luggage can be added to the
    quotation;
  • The organizer is not responsible for loss or damage luggage;
  • Baggage insurance is strongly advised

Sightseeing and Museum:

  • It could be possible to have a variation of itineraries due to an event out
    of control of Rising Incoming Organizer di Rimontitours s.r.l. a comparable sightseeing will be arranged;
  • OR as indicated on product description

Itinerary:

  • Published times on itineraries are accurate as possible but subject to
    change to traffic, weather, mechanical and any other condition beyond
    the organizer’s control that prevent tours from operating as scheduled;

Customer care:

  • Rising Incoming Organizer di Rimontitours s.r.l. office hours are Monday- Friday from
    10.00am to 6.00pm;
  • Our personnel will be ready to answer any questions or information you
    may need;

Security Fund:

  • A security fund is instituted among the presidency of the Council of
    Ministers of the National Security Fund of guarantee which the consumer
    can turn to the compliance of art. 21 D.lgs 111/95 in case of insolvency
    or of declared bankruptcy of the seller or organizer;
  • The fund’s formality of intervention are established with decree of the
    President of the Council of Minister (in compliance with art. 21 n.5Dlgs
    n.111/95);

Complaints:

  • Any complaint must be communicated to Rising Incoming Organizer di Rimontitours s.r.l. on time and before
    departure;
  • Competent organ for controversy is the forum of Naples – Italy
    Legislative Sources: The contract of the programs here published are
    intended as regulated by law n.1084 of December 27,1997, of ratification
    and execution of the international convention relative to the travel
    contract CCV signed at Brussels April 23,1970 even in application of the
    law February 22, 1994 in the carrying out the Directive 92/314 CEE
    concerning travel vacations at circuit all included.
  • Legislative Decree March 17,1995,N.111
  • Activation of the Directive n90/314 CEE
  • The presiding Law-Court in the case of any controversy the law courts of
    Naples will preside.
  • The responsibility of the organizer of the trip can’t in any case exceed
    the anticipated limits of the cited law.
  • Rising Incoming Organizer di Rimontitours s.r.l. does not make any warranty that the website is free from infection by viruses or anything else that has contaminating or
    destructive properties.

Privacy Statement
Disclaimer pursuant to Law nr. 675 dated 31/12/1996. In conformity with the provisions of Law nr. 675 dated 31/12/1996 on the protection of personal data, Rising Incoming Organizer di Rimontitours s.r.l. declares that personal information provided freely by applicants filling in this form, will handled in the strictest confidence by Rising Incoming Organizer di Rimontitours s.r.l. in relation to it’s activities and also in order to forward applicants information material. In accordance with art. 13 of the above Law, you may consult, add to or erase your personal information at any time and at no charge informing Rising Incoming Organizer di Rimontitours s.r.l.
Rising Incoming Organizer di Rimontitours s.r.l. will in no event divulge or give your personal information to third parties unless your explicit authorization.